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July 8, 2008

Response Point Service Pack 1 released

Posted by David Hunter at 5:52 PM ET.

Microsoft today announced the release of Service Pack 1 for Response Point, their embedded software for small business phone systems:

Today at the Microsoft Worldwide Partner Conference 2008, Microsoft Corp. announced that Response Point Service Pack 1 (SP1) is now generally available. SP1 is a significant feature update to Microsoft Response Point, easy-to-use and -manage phone system software designed for small businesses with one to 50 employees. Current Response Point customers and partners in the U.S. and Canada can download SP1 for free at

Response Point SP1 builds on the overall ease of version 1 and enables small businesses to immediately take advantage of powerful new features, including session initiation protocol (SIP) trunking for VoIP calling; click-to-call functionality for any contact using the Assistant software; a call history log; and the ability to select music for parked calls and hold time. SP1 is a simple, free download that takes a matter of minutes for a customer or partner to install.

Microsoft also welcomed Aastra as the third Response Point OEM. Uniden, which was one of the original 3 OEMs along with D-Link and Quanta when Response Point was announced, has apparently dropped out.

Filed under Aastra, Coopetition, D-Link, Embedded, Microsoft, Quanta, Response Point

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