Today at 6PM (in each time zone) Apple’s iPhone will be launched in the USA and the hype is incredibly thick (cf. this compilation of iPhone news stories). The early iPhone reviews were universally favorable and barring any last minute disasters it looks like the iPhone is on its way to being a hit not just for its technology features, but also for the way it is shaking up the traditional cell phone business.
As disturbing as this is for the current US mobile phone carriers, no one expects the Apple and AT&T combination to dominate the industry like the iPod dominates MP3 players. In the first place, the iPhone is a pricey single carrier smartphone when smartphones are little more than 10% of the market. Second, its credentials for business use (which is a large part of the smartphone market) are a trifle suspect or at least unproven and Gartner isn’t sure that Apple will ever support the corporate market.
I find the “Apple won’t support enterprises” view a trifle myopic since Apple will support whatever they need to in order to make money – if not today, then in due course. To that end there were rumors this week that Apple will license Exchange ActiveSync in order to improve compatibility with Microsoft’s Exchange email server and that today’s Exchange 2007 update may also be partly directed at iPhone compatibility.
As for Microsoft, besides having a new mobile client for its various server and Web offerings, they now have an additional competitor for Microsoft’s Windows Mobile 6 in the smartphone space. The iPhone is not a direct competitor, of course, but a competitor for all the phone vendors licensing Windows Mobile. That is a situation eerily reminiscent of Microsoft’s deceased Portable Media Center offering whose OEMs were sunk by the iPod leading Microsoft to attempt to do it themselves with the Zune. It’s not even close to “Zune Phone” time yet, but you can bet that both Microsoft and Apple are thinking about the prospect.
As anticipated, Microsoft today launched Windows Live Hotmail worldwide with a spiffy new AJAX interface and the intent of retiring its venerable MSN Hotmail which has over 280 million users. Some key aspects:
There are more new features and aside from the nomenclature madness, this all seems worthwhile, but now begins the long transition of existing users which Major anticipates will be complete by November. I can’t help but observe that the transition would be faster if they had the Outlook Connector and the new Live Mail client ready now.
Update: Ina Fried has an interesting Hotmail background story that reveals that the new AJAX interface was deemed too slow, particularly on dial-up lines, and that was the reason that an updated “classic” interface was reintroduced to the final product at some delay.
Microsoft today formally announced at 3GSM07 a full fledged Windows Live for Windows Mobile (that certainly trips off the tongue) client as well as two separate Windows Live Search options for mobile phones:
Today at 3GSM World Congress 2007, Microsoft Corp. announced three new Windows Live™ for mobile services that provide search and communications capabilities to help people access their world of relationships, information and interests from their mobile device. Now available in the United States and the United Kingdom, Live Search for Windows Mobile® and Live Search for Java provide customers with advanced local search and mapping capabilities on their mobile device. In conjunction with the availability of Windows Mobile 6, Microsoft also introduced Windows Live for Windows Mobile — a rich set of Windows Live services including e-mail, instant messaging and search — uniquely designed to work with Windows Mobile powered devices.
…
Live Search for Windows Mobile and Live Search for JavaLive Search is now available as a software client application on Windows Mobile and Java devices. These Live Search applications represent the latest innovation in mobile search from Microsoft, providing customers with fast, easy-way access to local listings and maps. New capabilities include a unique, category-based search, which virtually eliminates the need to type text into the phone; an option to “map all results” so several listings appear on the same map; aerial imagery; and local traffic status in selected U.S. cities. Live Search for Windows Mobile provides additional new capabilities including satellite imagery, GPS integration and the ability to send search results to a friend.
The new Live Search applications will be available in the United States and the United Kingdom to customers using Windows Mobile powered devices, Nokia Series 40 and Series 60 devices, the Motorola RAZR/SLVR family, and assorted LG and Samsung devices.
…
Customers interested in the Live Search for Windows Mobile and Live Search for Java applications can go to http://mobile.search.live.com to view a complete list of device availability and download the software for their device at no cost. Users can easily download the Live Search client directly to their mobile phone by going to http://wls.live.com on their phone’s browser.
…
Windows Live for Windows MobileWindows Live for Windows Mobile will provide customers with a rich set of Windows Live services, including Windows Live Mail, Windows Live Messenger, Live Search and Windows Live Spaces, uniquely designed to work with Windows Mobile software. Windows Mobile powered devices, with their advanced software, processing power and memory, make ideal platforms for the delivery of Windows Live services. Windows Live for Windows Mobile offers one of the first industry examples of a single integrated and presence-enabled contact list on a mobile device. One consolidated list provides customers with easy access to all their Windows Live, Microsoft Office Outlook® and other contacts, as well as relevant presence information.
…
The Windows Live Developer Program for Mobile now supports the development tools for independent software vendors (ISVs) to create applications such as Windows Live for Windows Mobile. The developer program provides software development kits, testing guidelines and support to ISVs to develop Windows Live for mobile solutions for Windows Mobile, Java, Symbian and Palm devices, and deploy them with mobile operators. Developers who are interested in joining the Windows Live Developer Program for Mobile should contact bizdesk@microsoft.com.
More details by following the link, but except for the Java variant these seem like predictable mappings of Windows Live services to the Windows Mobile form factor and infrastructure. The outreach to other platforms including actually building a Java version of Live Search is reasonably prompted by the desire to not exclude any possible ciustomers and after all that is the point of a Web based service.
Today, Microsoft solidified their credentials as a Digital Rights Management provider for downloadable media with the announcement at 3GSM07 of Microsoft PlayReady for mobile devices which they claim is a “Breakthrough Technology Enabling Simple Access to Broad Set of Digital Content, Including Music, Games, Video, Ring Tones and Pictures”:
Today at 3GSM World Congress 2007, Microsoft Corp. announced Microsoft PlayReady™ technology, a new multimedia content access technology optimized to meet the needs of mobile operators and handset manufacturers for digital entertainment and commerce. Supporting multiple content types, and flexible rights, Microsoft PlayReady enables operators to provide a range of new services tailored toward growing consumer interest in mobile digital media. Leading mobile operators worldwide, including Telefónica, O2, Verizon Wireless, Bouygues Telecom, and Cingular Wireless, now the new AT&T, are today indicating plans to implement Microsoft PlayReady technology.
…
The result of extended dialogue with the mobile industry, Microsoft PlayReady technology enables a broad spectrum of business models such as subscription, rental, pay-per-view, preview and super-distribution, which can be applied to many digital content types and a wide range of audio and video formats. Content types supported include music, video, games, ring tones and images. Audio/video formats supported include Windows Media Audio (WMA), AAC/AAC+/HE-AAC, Windows Media Video (WMV), and H.264. Microsoft PlayReady enhancements make it easier for consumers to move their content between their devices, giving them a new level of freedom with their digital content. This technology will be available in the first half of 2007 for handset and device implementation.
Wireless delivery of content to handsets continues to grow rapidly, underscoring the need for compatibility and interoperability. To address this requirement, Microsoft PlayReady has been designed to be fully backward compatible with Windows Media DRM 10, allowing devices that support Microsoft PlayReady to access content using Windows Media DRM. Microsoft will also provide an interoperability program so content may flow to qualifying DRM and content protection technologies.
I guess Microsoft isn’t joining Steve Jobs’ “no DRM” bandwagon any time soon, but that’s no surprise and in fact, the “interoperability program” mentioned in the press release seems to play up to the European governments that have Jobs so vexed.
Also interesting, but still forthcoming, will be the details on whether PlayReady actually plays nicely with the old Microsoft PlaysForSure DRM specification (based on Windows Media DRM 10) which some current mobile phones support, not to mention the new and incompatible Zune DRM (aka “Microsoft’s future“) which presumably will be on the rumored Zune Phone.