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August 2, 2006

Windows Live Spaces gets some Microsoft marketing love

Posted by David Hunter at 12:41 PM ET.

When Windows Live Spaces launched last night, I was curious to see what kind of marketing Microsoft put behind it, since I was commenting just a week ago (after the “stealth” launch of Windows Live Toolbar) that you couldn’t prove that Windows Live was particularly important to Microsoft based on the minimal marketing attention they seemed to be devoting to it. Well the good news is that Windows Live Spaces merited a press release that was picked up widely in the press and that Microsoft marketing took the opportunity to boost the whole brand:

Microsoft Continues to Deliver on Windows Live Strategy

As the launch season continues, additional Windows Live services continue to be rolled out, and by the end of the summer Microsoft expects to ship almost half of the 20 beta services the company has been testing. To help provide a safer and more secure online experience, Microsoft will launch a number of new safety services in the coming weeks, including Windows Live OneCare™ Safety Scanner, a beta version of which was released in November 2005 as Windows Live Safety Center. Windows Live OneCare Safety Scanner is a free, on-demand PC scanner that checks for and removes viruses and gets rid of unused files on the hard disk for improved PC performance.

Microsoft will also integrate enhanced safety features into Windows Live Toolbar, which was launched in a total of 38 markets this week. Windows Live Toolbar is designed to help consumers easily find, save and act on information and services across the Internet. It also includes access to the newly launched Windows Live OneCare Advisor, which provides quick and easy access to the Windows Live OneCare Safety Scanner and an updated version of Microsoft® Phishing Filter that includes additional functionality to help protect consumers from online data theft.

Also coming soon to customers in the United States is the Windows Live QnA beta, a new vertical search experience designed to help people find the information they are looking for by allowing them to ask and answer questions from an online community on a given topic. Consumers will be able to tap into the power of the online community to search for answers on a variety of subject areas and topics including business, health, arts, sports, technology and more. Those interested can learn more and sign up for the beta at http://qna.live.com.

OK, it’s just a name change, a retroactive announce, and another beta, but it’s better than a mere blog post. Of course, a press release does not a marketing campaign make. Presumably there is some real sizzle coming.



Filed under Advertising, General Business, Marketing, Microsoft, Online Services, Windows Live, Windows Live QnA, Windows Live Safety Scanner, Windows Live Spaces, Windows Live Toolbar

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November 13, 2005

Microsoft Black Flags the Sony DRM Rootkit

Posted by David Hunter at 9:46 AM ET.

I haven’t mentioned the Sony DRM rootkit story which blew up in the last two weeks since it didn’t seem to have a direct Microsoft “hook” besides the general proposition that the design of Windows makes it easy for 3rd party chuckleheads to install stupid and annoying software on end user systems. This isn’t new news, but now Microsoft is getting involved (as will be explained later), so here’s the background.

Mark Russinovich, the well known Windows internals expert, discovered something distinctly odd on one of his machines and reported it on his weblog:

Last week when I was testing the latest version of RootkitRevealer (RKR) I ran a scan on one of my systems and was shocked to see evidence of a rootkit. Rootkits are cloaking technologies that hide files, Registry keys, and other system objects from diagnostic and security software, and they are usually employed by malware attempting to keep their implementation hidden (see my “Unearthing Rootkits” article from thre June issue of Windows IT Pro Magazine for more information on rootkits). The RKR results window reported a hidden directory, several hidden device drivers, and a hidden application…

After some detective work, Mark discovered that a Sony music CD had installed the rootkit on his system when it installed the player that was required to play the music. At this point, the story blew up:

My posting Monday on Sony’s use of a rootkit as part of their Digital Rights Management (DRM) generated an outcry that’s reached the mainstream media. As of this morning the story is being covered in newspapers and media sites around the world including USA Today and the BBC. This is the case of the blogosphere having an impact, at least for the moment. But, there’s more to the story, like how Sony’s patch can lead to a crashed system and data loss and how Sony is still making users jump through hoops to get an uninstaller.

After a variety of waffling and weaseling, Sony had been forced to provide an uninstaller which turned out to be just as wacky and then as things deteriorated further (including the appearance of Trojan Horses that exploited the Sony rootkit), they announced they were suspending the manufacture of the copy protected CDs while they re-examined their digital rights management strategy.

Throughout this, Microsoft had just issued a “statement of concern”, but now we learn via a post from Jason Garms on Microsoft’s Anti-Malware Engineering Team weblog that something stronger is in the works:

We use a set of objective criteria for both Windows Defender and the Malicious Software Removal Tool to determine what software will be classified for detection and removal by our anti-malware technology. We have analyzed this software, and have determined that in order to help protect our customers we will add a detection and removal signature for the rootkit component of the XCP software to the Windows AntiSpyware beta, which is currently used by millions of users. This signature will be available to current beta users through the normal Windows AntiSpyware beta signature update process, which has been providing weekly signature updates for almost a year now. Detection and removal of this rootkit component will also appear in Windows Defender when its first public beta is available. We also plan to include this signature in the December monthly update to the Malicious Software Removal Tool. It will also be included in the signature set for the online scanner on Windows Live Safety Center.

Ed Bott’s weblog has more information in numerous recent posts.

Update (11/14): Mark Russinovitch has more.



Filed under Coopetition, DRM, Defender, Digital Media, Online Services, Rootkits, Security, Sony, Technologies, Windows Live, Windows Live Safety Scanner

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November 1, 2005

Microsoft Previews New Windows Live and Office Live Services

Posted by David Hunter at 4:37 PM ET.

Press release:

Microsoft Corp. today previewed two new Internet-based software services — Windows Live™ and Microsoft® Office Live — designed to deliver rich and seamless experiences to individuals and small businesses. The new offerings combine the power of software plus services and are compelling enhancements to the Microsoft Windows® and Microsoft Office products. In particular, Windows Live helps bring together all the elements of an individual’s digital world while Office Live helps small companies do business online.

At a briefing for members of the press and analysts, Bill Gates, Microsoft’s chairman and chief software architect, and Ray Ozzie, Microsoft’s chief technical officer, demonstrated these new offerings for the first time, along with Xbox Live® — all of which reflect the company’s ongoing efforts to harness new delivery and business models for software to provide new value to customers and opportunities for developers and partners.

A quick net – Windows Live looks like a collection of (mostly MSN) offerings we had heard about individually before. While Office Live is new, it has a resemblance to previous offerings for small business.

Windows Live will be provided “alongside” MSN and is offered through Live.com:

Live.com serves as the personalized starting point for Windows Live services, powered by cutting-edge technologies such as RSS and Asynchronous JavaScript and XML (AJAX). Live.com offers complete choice and customization for individuals who want quick access to the people and information they care about most. Live.com, which will be a great place to experience Windows Live Search, is available for trial today.

• Windows Live™ Mail is a new, global Web e-mail service, built from the ground up to be faster, safer and simpler. Existing MSN® Hotmail® users will be able to seamlessly upgrade to the new service. People can sign up for the beta waiting list at http://ideas.live.com.

• Windows Live™ Messenger helps individuals deepen their connections with the people they care about through instant messaging, file and photo sharing, PC-based calling, and more. Windows Live Messenger will enter the beta stage later this year. More information is available at http://ideas.live.com.

• Windows Live™ Safety Center is a Web site where users can scan for and remove viruses from their PC on demand. The service is currently in beta form, available at http://ideas.live.com.

• Windows OneCare™ Live is a previously announced PC health subscription that helps protect and maintain PCs via an integrated service that includes anti-virus, firewall, PC maintenance, and data backup and restore capability. People can sign up for the beta waiting list at http://ideas.live.com.

• Windows Live™ Favorites is a service that enables individuals to access their Microsoft Internet Explorer and MSN Explorer favorites from any PC that’s online. The service is currently in beta form at http://ideas.live.com.

Windows Live will primarily be delivered free to users and supported by advertising, but subscription and transaction-based services also will be available. Windows Live extends the capabilities of Windows through standard mechanisms that are publicly available for use by the developer and partner community. Because Windows Live is available separately from the Microsoft Windows product, users will be able to run Windows with or without the Windows Live services.

As for Office Live, what it is is rather less clear, although reminiscent of the now discontinued bCentral:

The company today also previewed Office Live, a new set of Internet-based services for growing and managing a business online. Designed to help companies establish an online presence, automate key internal and external business tasks, and collaborate with employees, partners and customers, the initial Office Live offerings are targeted at the approximately 28 million small businesses worldwide that have fewer than 10 employees. These services can be used independently but also integrate with Microsoft Office programs used regularly by more than 400 million people around the world, including Microsoft Outlook®, Microsoft Excel®, Microsoft Office Live Meeting and Microsoft Office Small Business Edition. Over time, the scope of Office Live services will expand.

There are multiple Office Live offerings. Office Live Basics helps a small business establish an online Internet presence including a domain name, a Web site with 30 MB of storage and five Web e-mail accounts at no charge through an advertising-supported model. Office Live also provides a set of subscription-based services with more than 20 business applications to help automate daily business tasks such as project management, sales and collateral management, customer management, expense reports, time and billing management, and secure internal and external collaboration. Built on Windows SharePoint® Services, these applications can be customized and extended to specific customer needs by an extensive Microsoft partner ecosystem.

Office Live services initially will be released via an invitation-only beta in the U.S. in early 2006. Small-business customers can sign up at http://www.officelive.com.

There’s more by following the link and in the Q&A for a commercial reference customer of Windows Live services.



Filed under Bill Gates, Executives, MSN, Office Live, Online Services, Ray Ozzie, Windows Live, Windows Live Favorites, Windows Live Hotmail, Windows Live Messenger, Windows Live OneCare, Windows Live Safety Scanner

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