A Chicago man who bought Microsoft Corp.’s new Xbox 360 has sued the world’s largest software maker, saying the new video game console has a design flaw that causes it to overheat and freeze up.
The proposed class action claims that in Microsoft’s bid to gain share in the $25 billion global video game market, the company was so intent on releasing the Xbox 360 before competing next-generation machines from Sony Corp. and Nintendo Co Ltd. that it sold a “defectively designed” product.
Robert Byers, who brought the suit, said the power supply and central processing unit in the Xbox 360 overheat, affecting heat-sensitive chips and causing the console to lock up.
Lawsuits are a cost of doing business, but there have indeed been a number of complaints related to overheating as mentioned in the article. The most famous was the gentleman who suspended his Xbox 360 power brick in the air with string and later, on the edges of an empty cardboard box, to improve air flow and stop the crashes.