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December 5, 2005

Class action lawsuit against Microsoft over Xbox 360 overheating

Posted by David Hunter at 5:29 PM ET.

Reuters:

A Chicago man who bought Microsoft Corp.’s new Xbox 360 has sued the world’s largest software maker, saying the new video game console has a design flaw that causes it to overheat and freeze up.

The proposed class action claims that in Microsoft’s bid to gain share in the $25 billion global video game market, the company was so intent on releasing the Xbox 360 before competing next-generation machines from Sony Corp. and Nintendo Co Ltd. that it sold a “defectively designed” product.

Robert Byers, who brought the suit, said the power supply and central processing unit in the Xbox 360 overheat, affecting heat-sensitive chips and causing the console to lock up.

Lawsuits are a cost of doing business, but there have indeed been a number of complaints related to overheating as mentioned in the article. The most famous was the gentleman who suspended his Xbox 360 power brick in the air with string and later, on the edges of an empty cardboard box, to improve air flow and stop the crashes.



Filed under Legal, Xbox

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4 Responses to “Class action lawsuit against Microsoft over Xbox 360 overheating”

  1. Xbox 360 Overheating Says:

    More news articles concerning the lawsuit

    I just dug up some other articles on the overheating lawsuit. Fresh at about 1:20pm here in beautiful Washington State. ;)

    Real Tech News: Microsoft Sued Over Xbox 360 Problems
    kha0z on the subject
    Sarah in Tampa shares her thoughts
    Brandon Jaynes’ …

  2. Microsoft pays for repairs for early Xbox 360 owners -- Microsoft News Tracker Says:

    [...] New repairs will be free, owners that have already paid for repairs will get refunds. You may remember that at the time there were some problems reported in the press and even a class action lawsuit. Nonetheless, it was undoubtedly worthwhile to Microsoft to be there first and before Christmas since the defects weren’t bad enough to earn the Xbox 360 a reputation as a lemon. On the other hand, one wonders how close it came to really bad news. Filed under Xbox, General Business, Public Relations, Microsoft [...]

  3. Shawn White Says:

    this is the third and last time i send my 360 back i only had it back for one week and the three rings of death are back. this im demanding a refund or there will be another lawsuit against microsoft

  4. Harry Trueblood Says:

    I would like to know how to get a class action suit started aginist microsoft for thier xbox 360. My kids two xboxes have broken and all the kids that my kids play with have had problems. I think this problem is a lot bigger than microsolft is letting on and they are now starting to refuse to repair these units for free.If anyone can direct me in the right direction for the state of Missouri please let me know.

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