Catching up on an item from last week – Microsoft Debuts Multitenant CRM Offering to Partner Community:
Jan. 10, 2007 — Microsoft Corp. today announced that it is previewing the next major release of Microsoft Dynamics™ CRM — code-named “Titan” — with a broad range of partners through the company’s Technology Adoption Program (TAP). The new version introduces an advanced multitenant architecture, and uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and through the upcoming Microsoft Dynamics Live CRM service.
The “Titan” TAP program includes approximately 300 partners in the first quarter of 2007, and will include over 1,000 partners in the second quarter of the year. Partners in the “Titan” TAP program are building vertical applications, SaaS mash-ups, integration connectors and other solution extensions, as well as providing valuable feedback to Microsoft as part of the program.
The “Titan” release of Microsoft CRM and the new Microsoft Dynamics Live CRM service are targeted for mid-2007. The Microsoft Dynamics Live CRM service will initially be available in North America; plans for international expansion of the service will be announced at a later time.
You may recall that Microsoft announced the hosted version of CRM last March for service provider partner use and then in July went into competition with them with its own Dynamics Live CRM hosting service. Not unexpectedly, the partners were cranky about that and also the early code quality.