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December 18, 2007

Microsoft releases Dynamics CRM 4.0 and CRM Live

Posted by David Hunter at 9:41 AM ET.

Hitting another end of year milestone Microsoft today announced the RTM of two flavors of Microsoft Dynamics CRM:

The new version of Microsoft Dynamics CRM, formerly code-named “Titan,” has been completed and released to manufacturing, Microsoft Corp. announced today. The new version is offered under two product names: Microsoft Dynamics CRM 4.0 for on-premise and partner-hosted deployments and Microsoft Dynamics CRM Live for Microsoft-hosted deployment. Designed with a single unified-code base for both on-premise and on-demand deployments, Microsoft Dynamics CRM enables customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.

Microsoft Dynamics CRM 4.0 will be available worldwide in more than 25 languages. The English language pack will be available within the next seven days to new and existing partners and customers. Nine additional language packs will be available in January and the remaining language packs will be delivered at a rate of four or more each month.

The new Microsoft Dynamics Live CRM service is offered only in the United States and Canada, and is currently available to a limited number of customers via the Early Access program.

Despite the RTM, the hosted CRM Live offering seems to be in the same twilight state it was in July, but that will be cold comfort for the Microsoft partners who bought into hosting Dynamics CRM 3.0 for customers, only to have Microsoft blow them out of the water with their own hosting service.

Filed under CRM, Dynamics, Dynamics Live, MBS, Microsoft

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