The Microsoft Business Solutions products aren’t just for medium sized businesses any more – Microsoft Dynamics CRM 3.0 Adds Thousands of Seats in Enterprise-Scale Deployments:
Microsoft Corp. today announced that since its introduction in December 2005, Microsoft Dynamics™ CRM 3.0 has been deployed by a broad range of enterprise-scale businesses, many of which comprise thousands of CRM users. The growing adoption worldwide of Microsoft® CRM in corporations and their divisions reflects how Microsoft CRM is meeting the demand for a solution that provides the right level of functionality and extensibility to serve the needs of diverse global enterprises.
Some of the reference customers are H&R Block Inc. (2,000 seats going on 6,000), AGFirst Farm Credit Bank (1,500 seats), Chiesi Farmaceutici SpA (Italy, 500 seats), and Maccabi Healthcare Services (Israel, 1,200 seats).
Microsoft Business Solutions’ customer relationship management solution provides a complete suite of powerful marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Office Outlook®.
And that seems to be the plan for the turnaround in MBS: linkage with the ubiquitous Microsoft Office. In February, Microsoft kept that ball rolling with the launch of Microsoft Dynamics Snap:
Microsoft today announced the release of Microsoft Dynamics Snap, a new collection of software programs that snap in to Microsoft Office 2003. These four new programs help enable information workers to easily coordinate and manage data in certain Microsoft Dynamics business management solutions using the familiar interface of Microsoft Office 2003. These applications can enhance the productivity of information workers by allowing them to access and use business processes and data from business management solutions back-end applications like Microsoft Dynamics AX 3.0 (formerly Microsoft Business Solutions-Axapta) and Microsoft Dynamics CRM 3.0, directly from within certain Microsoft Office applications.
They are all free and made available with the source code.