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June 26, 2006

Microsoft unveils unified business communications push

Posted by David Hunter at 11:23 AM ET.

Last January, Microsoft merged Exchange and Real-Time Collaboration (RTC) groups to form the Unified Communications Group (UCG) under corporate VP Anoop Gupta, and yesterday the group had a gala introduction of their upcoming enterprise offerings for unifying all of the forms of business communication. Press release:

June 25, 2006 – Jeff Raikes, president of the Microsoft Business Division, today unveiled the company’s vision, technology road map and partner framework for unified communications at a strategy event in San Francisco. Microsoft Corp.’s approach to unified communications will break down today’s silos of e-mail, instant messaging, mobile and voice over Internet protocol (VoIP) telephony, and audio-, video- and webconferencing. Through software, Microsoft and its partners will put people at the center of communications through a single identity across all modes and integrate communication into people’s everyday work processes, including the widely used Microsoft® Office system and third-party software applications.

Raikes was joined onstage by Anoop Gupta, corporate vice president of the Microsoft Unified Communications Group, to demonstrate key capabilities of the new and updated servers, services and devices:

• Microsoft Office Communications Server 2007, a robust, flexible, Session Initiation Protocol (SIP) standards-based real-time communication platform that enables presence-based VoIP call management; audio-, video- and webconferencing; and instant messaging communication within and across existing software applications, services and devices.

The former name was Live Communications Server so some branding confusion got sorted out as well.

• Microsoft Exchange Server 2007 unified messaging goes beyond e-mail and today’s stand-alone voice-mail systems to deliver a unified inbox experience that includes e-mail, voice mail and faxing functionality, as well as new capabilities such as speech-based auto attendant allowing users to access their communications from any phone.

• Microsoft Office Communicator 2007, a unified communications client that works in tandem with Office Communications Server 2007 to deliver a presence-based, enterprise VoIP “softphone”; secure, enterprise-grade instant messaging that allows for intercompany federation and connectivity to public instant messaging networks such as MSN®, AOL and Yahoo!; one-to-one and multiparty video- and audioconferencing; and webconferencing. As with the previous versions, Office Communicator 2007 will be available in desktop, browser-based and Windows Mobile®-based versions.

Yet another promise of IM interoperation.

• Microsoft Office Live Meeting, a rich conferencing service designed to help users more effectively collaborate, conduct training and deliver presentations using just a PC and an Internet connection. Improvements to Office Live Meeting include support for e-learning, enhanced audio and video capabilities including VoIP, a streamlined user interface, seamless integration with the Microsoft Office system and simpler deployment.

• Microsoft Office RoundTable™, an audio-video collaboration device with a unique 360-degree camera. When combined with Office Communications Server 2007, RoundTable delivers an immersive conferencing experience that extends the meeting environment across multiple locations. Meeting participants on site and in remote locations gain a panoramic view of everyone in the conference room as well as close-up views of individual participants as they take turns speaking.

This appears to the be a productization of Microsoft’s Research’s Ringcam prototype.

• Microsoft Office Communicator phone experience, Communicator-based software designed to run an innovative set of new voice and video devices – including business-enabled IP desktop phones – from Polycom Inc., LG-Nortel Co. Ltd. and Thomson Telecom. This is a new ecosystem designed to run on dedicated communications devices in tandem with Office Communications Server 2007 to extend and enhance the Microsoft unified communications experience.

• PC peripheral devices, such as USB handsets, wireless USB headsets, USB webcams and PC monitors with built-in audio and video components. Devices from industry partners GN Netcom Inc., Logitech, Motorola, Plantronics Inc., Samsung and Tatung Co. will work with Microsoft Office Communicator 2007 to deliver a compelling communication experience on the PC.

Finally, IBM took the opportunity to rain on Microsoft’s parade a little:

IBM will announce Monday that Lotus Sametime, version 7.5, the company’s instant messaging and collaboration tool, will integrate with Microsoft Outlook, Office, and SharePoint applications.

The company also said Sametime 7.5 will directly connect to mobile Research in Motion (RIM), Nokia, and Windows Mobile devices.

The announcement is being made on the same day that Microsoft is expected to unveil its unified communications strategy and the timing is not coincidental, according to Matthew Brown, a senior analyst at Forrester.

“This is a full frontal assault on Microsoft’s communications strategy,” Brown said.

“Full frontal assault” seems a trifle overheated.

Related Microsoft press releases:
Global Telecommunications Providers to Build Innovative Business IP Phones on Microsoft’s Unified Communications Platform
Microsoft and Siemens Collaborate to Usher in New Era of Unified Communications
Microsoft, HP to Work Together to Deliver Unified Communications Solutions to Enterprise Customers
Microsoft and Motorola Form Strategic Alliance to Extend Unified Communications to Mobile Devices
Q&A: Microsoft’s Unified Communications Strategy and Solutions
Q&A: Microsoft Speech Server’s Growing Adoption in the Enterprise

Filed under AOL, Anoop Gupta, Coopetition, Executives, HP, IBM, Jeff Raikes, Live Meeting, Microsoft, Motorola, Nokia, Office, Office Communications Server, Samsung, Tatung, Windows Mobile, Yahoo

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3 Responses to “Microsoft unveils unified business communications push”

  1. Microsoft shifts execs and Dynamics CRM development -- Microsoft News Tracker Says:

    [...] – Marketing for Microsoft’s unified communications effort, which was announced earlier this week, will be under Chris Capossela, who heads product marketing for Office. [...]

  2. Gupta out as Raikes takes over Microsoft’s United Communications Group -- Microsoft News Tracker Says:

    [...] Just a little over a year ago Microsoft merged its Exchange server and Real-Time Collaboration (RTC) groups to form the Unified Communications Group (UCG) under corporate vice president Anoop Gupta and put it in the Business Division (mostly Office), led by division president Jeff Raikes. The UCG is responsible for Microsoft’s well hyped Unified Communications push announced last June. Today, however, Mary Jo Foley reports that Gupta is out and Raikes has personally taken over UCG leadership. The ostensible reason for the change is that Gupta felt is was time to move on to a new role. His new job is corporate vice president of technology policy and strategy under Microsoft Chief Research and Strategy Officer Craig Mundie. Filed under Office, Executives, Servers, Exchange, Office Communications Server, Jeff Raikes, Craig Mundie, Anoop Gupta, Microsoft [...]

  3. Office Communications Server 2007 released to manufacturing -- Microsoft News Tracker Says:

    [...] It’s a little more than a year since Microsoft’s Business Division (i.e. Office) unveiled their Unified Communications product road map and now the major products are starting to roll out. The real trick is going to be to convince potential business communications customers to wade into the morass of current technologies, systems, and vendors and replace them with a unified solution from Microsoft.   Filed under Office, Office Communications Server, Microsoft   [Permalink] [TrackBack] [...]

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