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March 8, 2007

OneCare locks up email but a new version is on the way

Posted by David Hunter at 11:46 PM ET.

Microsoft’s Windows Live OneCare PC security package has been getting some bad press lately and it didn’t improve today – Windows Live OneCare eats Outlook mail for lunch:

A recent update to the Microsoft antivirus engine for Windows Live OneCare will quarantine the PST file used to store e-mail messages for Microsoft Outlook, preventing access to messages, appointments, tasks and journal entries. It affects versions of Outlook, including Outlook 97 and 2000, and Outlook Express running on Windows XP when the .pst file contains an infected attachment. Microsoft will issue an update on Patch Tuesday, March 13, 2007.

Follow the link for some terse directions on how to solve the problem in the meantime or head over to AppScout for more details including this observation:

OneCare is aimed at the home and non-technical user – maybe not for you, but for your Granny. So, how well do you think Granny could follow the instructions above to keep OneCare from cannibalizing her email?

Good question, but Microsoft is undaunted and is getting ready for OneCare 2.0:

According to Microsoft, OneCare Live 2.0 will include all the security features of OneCare Live 1.5 and will be able to be licensed for as many as three PCs per household. OneCare Live 2.0 will also include wireless connection setup and security features, a boot-time optimizer, automated monthly computer usage and security reports, online photo backup functionality (for an additional charge), unified monitoring and maintenance of networked PCs, printer sharing, and automated PC tune-ups.

The OneCare Live 2.0 beta will begin in late April, and Microsoft plans to ship the final version of OneCare Live 2.0 in third quarter 2007. You can sign up for the beta at Microsoft’s Web site.

You can sign up for the beta here. Neil Rubenking also has more details on the new features in OneCare version 2.0.

Filed under Beta and CTP, Microsoft, Office, Outlook, Patch Tuesday, Security, Windows Live, Windows Live OneCare

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2 Responses to “OneCare locks up email but a new version is on the way”

  1. Some Friday Microsoft amusements -- Microsoft News Tracker Says:

    [...] Speaking to ZDNet UK exclusively at the CeBIT show in Hanover, a senior manager for the software giant said that its consumer security product is far from perfect and that pieces are actually “missing”. Skipping the litany of OneCare problems including dining on email, we cut to the chase: Asked about these problems, Arno Edelmann, Microsoft’s European business security product manager, told ZDNet UK on Thursday that the code itself has pieces missing. [...]

  2. OneCare 2.0 beta released sans antivirus beef -- Microsoft News Tracker Says:

    [...] Somewhat later than anticipated, Microsoft today announced a beta for Windows Live OneCare 2.0, the successor to their troubled OneCare 1.5. As was anticipated, this release is about “All-in-One PC Care” with new features like [...]

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