Microsoft’s original 30 GB Zune MP3 players apparently started New Year’s partying a day too soon and are now frozen in hungover immobility:
Right, so this is a weird one: we’re getting tons of reports—tons—about failing Zune 30s. Apparently, the players began freezing at about midnight last night, becoming totally unresponsive and practically useless.
The crisis has been dubbed by Zune users ‘Z2K9′, due to the apparently synchronized faceplantings across the country. According to tipster Michael, the Zune users experienced something like this:
Apparently, around 2:00 AM today, the Zune models either reset, or were already off. Upon when turning on, the thing loads up and… freezes with a full loading bar (as pictured above). I thought my brother was the only one with it, but then it happened to my Zune. Then I checked out the forums and it seems everyone with a 30GB HDD model has had this happen to them
This report is consistently corroborated by literally hundreds of others across the various Zune support and fan forums.
Theories abound as to the cause of the problem, but the only thing that is certain is that only the original 30GB Zunes are affected. Microsoft says they are on the case:
We were made aware of a widespread issue facing owners of Zune 30 devices this morning. We have a technical team working hard to isolate the issue right now and will update everyone as much as possible. Thanks for your patience while we get to the bottom of this.
No New Year’s partying for the technical team I guess. Updates from the team will be made at http://zune.net/support.
Update: Microsoft has a fix and luckily it doesn’t involve any more than letting the battery discharge and reconnecting only after noon GMT on January 1, 2009. It turns out that it was a leap year problem.